Info & Support
Liquid fuel wick heaters
Learn more about Qlima liquid fuel wick heaters


FAQ Wick heaters
With a single burner, the fuel is burned in the combustion system up to 750 °
With a double burner, a first combustion takes place up to 750 °C and then a second combustion takes place up to 1150 °C.
Because a higher degree of combustion takes place with the double burner, it is virtually odourless while burning.
A CO2 detector measures the oxygen content of the air around the stove.
If there is too little ventilation in the room and/or poor circulation of air (warmer air contains less oxygen) around the stove, too little oxygen can reach the combustion in the stove, resulting in incomplete combustion. This will cause the stove to shut down.
Unfortunately, it is not possible to adjust the temperature of the wick heater. The stove burns at 1 setting.
When you turn back the red knob (with which you turn the stocking up) you will get incomplete combustion, which will extinguish the stove.
There are two types of paraffin heaters. A wick heater works without a power connection. No hassle with installation or power connection. Laser stoves require a minimum of power to operate the electronically controlled burner and offer extra comfort of use, such as automatic frost protection.
Tested by recognised testing institutes such as NF or GS, all Qlima paraffin heaters carry the CE mark. The stoves have an emergency stop and tip-over protection.
If there is insufficient ventilation, the stove will automatically shut down. Qlima stoves are an extremely durable choice: the warranty period on almost all stoves is 4 years. However, practice shows that the stove has a lifespan of at least 15 to 20 years.
During ignition, the heater gives off some odour for a short time (max. 1 to 2 minutes). This smell will disappear with additional ventilation. This is because the combustion is not optimal during ignition. The stove needs some time to optimally burn the fuel at a temperature of 1200 °C.
Odour also occurs during shutdown, as the unburnt gases remain. Think of the smell created after blowing out a candle.
Manuals & Documents
You'll find the manual in the box. If you no longer have the manual, check it out online.
Maintenance
- A wick can last for several years if you use high-quality fuel. With other types of fuel, the wick may harden, causing the wick to stop burning or the wick will no longer be able to suck up the fuel properly to the top, become dry and then burn when lit.
Pack the unit properly and store it in a cool, dry place (preferably in the original packaging).
The advice is to check/clean the fuel filter before every use of the paraffin heater with high-quality fuel that allows the fuel filter to be used for a long time. You can clean the fuel filter by knocking it out and rinsing it clean with fuel.
Trouble shooting
When a wick heater does not burn or does not burn properly, this can have several causes.
It is advisable to check the stove for the following points;
- Ensure sufficient ventilation and make sure that the stove is standing freely so that there is sufficient air circulation around the stove. This way, the stove will get sufficient oxygen supply which will give you a stable combustion.
- Are the batteries still giving enough volts? When the batteries become weak, they will not give enough Volts to light the stove.
- When you take the burner pot out of the stove, you will see the Spark ignition. These are two pins that come against the stocking. When these are pushed into the stocking, the stove will not ignite. You can bend this pin slightly with a pair of pointed pliers.
- Check that the removable fuel tank is properly placed in the stove before igniting the stove.
- Make sure you are using high quality (pure) fuel.
- Is the fuel filter clean? If it is not clean, it may affect the stove's performance. You can knock out the fuel filter and rinse it clean with fuel. Note; never do this with water.
If you do not use high quality (pure) fuel, this can affect the use of the wick heater. This is due to the aromatics from the fuel that can cause deposits. This can cause the wick stove to give the following complaints;
- The wick becomes hard. This may prevent the stocking stove from giving complete combustion.
- The wick mechanism may malfunction, preventing you from turning the wick up properly and/or causing the wick to sag while burning.
Contact us
If you have any questions, concerns, or need assistance with your Qlima air cooler, please don't hesitate to reach out to our friendly support team.
We're here to ensure your cooling experience is comfortable and hassle-free.